Position Details

We are seeking a motivated and customer-focused individual to join our team as a Customer Service Officer. This casual role (24 hours per week) involves assisting with customer enquiries, providing Driver and Vehicle Licensing services, supporting tourism information delivery, and performing general administrative tasks.
You’ll be working in a small team environment and must be able to provide high levels of service and professionalism.

Role Requirements

• Strong written and verbal communication skills

• Excellent organisation and time management abilities

• Effective public relations and interpersonal skills

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Publisher)

• High attention to detail and accuracy in data entry and record keeping

• Understanding of or willingness to train in Department of Transport (DoT) licensing systems (Trellis)

• Experience working within customer service standards, principles, and policies

• Current WA “C” Class Driver’s License

• Ability to obtain and maintain a National Police Clearance

• Ability to pass a Drug & Alcohol Screen (DAS)